Any questions about Eolas Medical?

Hopefully the FAQs here answer your questions about the platform. If not, please reach out to us and we can help.

If I create a space for my department or team who manages the content and who can access the content?

You have complete control over the content in your space. Access to this is controlled by the Space's admin. There are 3 levels of access on the platform, admin, limited admin and read only users. You can appoint admins for your Space and they can control the content. Access is only granted to users that you approve, keeping your platform secure. You can remove user access at any point, for example when staff move on.

Where is the data hosted?

With healthcare institutions now advocating for a cloud-first approach, all of the content is stored in “the cloud”. More specifically, we use Amazon Web Services (AWS) to store all the data. AWS is one of the most secure, reliable and trusted cloud services in the world. The data is fully encrypted both in transit and at rest, ensuring the highest levels of security for your data.

How is the app supported?

We offer full support and even take feature requests if you have a great idea for a feature for the platform.

How can I get started?

The app is completely free for healthcare teams, so you can click the blue Create a Space button above to get started straight away creating a space. Or if you are an individual you can simply download the app and start using it straight away.

Is there a limit to the number of users we can have?

No, you can have unlimited users.

Is there a limit to the amount of content we can store?

No, you can have unlimited content.

Does the mobile app work offline?

Yes, the app has full offline functionality.

Can I arrange a call or demo before I sign up?

Yes, feel free to get in contact or book a demo with our team of doctors using the options above by clicking the Contact button.