• Name of Organisation: Oxford University Hospitals NHS Foundation Trust
• Type of Healthcare Setting: Teaching Hospital
• Department/Team Using Eolas: Surgical Emergency Unit
Challenges Before Eolas - What were the primary challenges your team faced before using Eolas?
Difficulty in:
1) Induction information in one place that is easily updateable
2) Communication with a large diverse team
3) A searchable central hub for all the SOP,Guidelines and Pathways
4) A central hub for everyone’s PPT, presentationsetc that are given offsite at conferences
5) A central hub for the for the all educationalmaterial that can be easily updated
6) Accurate and up to date contact details for allmembers of staff working on the unit
Implementation Experience - How was the process of onboarding and implementing Eolas within your team and how long did it take to see benefits?
Very easy. Difficult to see how it can be made simpler. Instantly – it is so good that people forget it is not an NHS platform. With new members joining the team we do have to remind them to update EOLAS with all their PPT and presentations and papers that they have produced. This allows the unit to see, and keep a record of, all the work that has been carried out by the unitover the course of a year.
Efficiency and Speed - How has Eolas improved your team’s efficiency?
Contact details for key stakeholders related to the unit e.g. radiology, theatre staff etc
Easy access to pathways
Easy access to troubleshooting
Easy induction andwelcome to the unit for those members working as a locum
The ability to search EOLAS and ask questions is game-changing when it comes to trying to find the correct pathway or person.
Guideline Utilisation - Has Eolas improved adherence to guidelines and protocols within your team?
YES, In preparing the morning handover list – there is very easy to follow a step-by-step guideline that is available to help anyone at any time
Ensuring everyone understands their roles and responsibilities and how to carry them out. If there is a problem then it is easy to contact the correct person for help.
Impact on Patient Care - Has Eolas contributed toimproved patient care outcomes?
YES. The checklists allow any member of staff to ensure that when clerking patients in SEU Triage they have completed the clerking fully. Lots of people miss the Trust metrics e.g.VTE, AMTS, Frailty etc. Lots of patientinformation leaflets are now uploaded on to EOLAS with a QR code so the patientjust needs to scan the QR code to get the document directly to their smartdevice.
Staff Satisfaction -How has Eolas impactedstaff satisfaction?
Very good at supporting new members joining the busy unit
Simple guidelines and pathways allow easy understandable content to be used by anyone at any time.
Good news can be shared with the entire team very quickly
If a problem arises andit is not found within the EOLAS app then a new document can be easily createdand uploaded. Often within minutes.
Quantitative Feedback
Please rate the following areas on a scale of 1 to 5 (1 =strongly disagree, 5 = strongly agree):
• Eolas has improved team efficiency: 5
• Eolas has made it easier to access information: 5
• Eolas has positively impacted guideline adherence: 5
• Eolas has enhanced patient care: 5
• Eolas has increased staff satisfaction: 5
One of the greatest medical innovation apps created thatactually does what is says on the tin. Built from the ground up, to makemedical working life easier, this app delivers every time. The only limitationis your imagination!
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